Our Services

Why do we have funerals?

Death is celebrated and honoured very differently across the various cultures of the world. Some acknowledge death openly while others are very private. In Australia, we see a general tendency to shy away from death and grief – maybe we think it won’t hurt so much if we don’t have to openly accept what has happened. However, there is much research that shows why we have been having funeral rituals for thousands of years.

People who have experienced loss often reflect on the big questions such as:

  • Why has this happened to me?
  • How will I get through this?
  • What does the future look like without my life partner?
  • How could God let this happen?

A funeral ceremony serves many purposes, including:

  • The opportunity to acknowledge the reality of death and accept the loss;
  • Saying goodbye and remembering the good times;
  • Honouring the person who has died;
  • For family and friends to offer their support and share in our grief

Having some type of funeral service helps us deal with the grief we are forced to face.

What kind of funeral do I want?

Because funerals serve many purposes, we understand that one may look very different to another. At Compassionate Funerals Queensland, we specialise in helping you shape a unique, customised ceremony. We have even conducted a funeral service on a front verandah!

There are many options when deciding on a funeral service. Some people choose a traditional service – held in a church and followed by either burial or cremation. Others may prefer the service to be held in a chapel or hall, a graveside service, or perhaps even outside in a garden. We will also discuss who will officiate, and whether you would prefer clergy or a celebrant.

If you have chosen cremation, you may also wish to consider the option of having a private cremation followed by a Memorial Service.

Today we are only limited by our imaginations!

What do I need to do?

If you have just experienced the loss of a loved one, you may need someone to be with you for support. Sometimes there is an element of shock, even if you were expecting your loved one to pass away. When you feel comfortable, call us on 1300 552 987 and we will agree on a time to meet and begin preparations for the type of service you would like. We can either meet at our Brendale office or we can come to you.

We will listen carefully and then help guide you through all the steps necessary for the arrangement. This will include any legal requirements. We will also coordinate the transfer of your loved one into our care.

When you meet with us initially, we will need to make decisions regarding burial or cremation. It is helpful if you know the wishes of your loved one – had they ever discussed their preference with you? We will also ask you to think carefully about what clothes you would like your loved one to wear.

We will ask you if you know the Executor of the Will, as this is required for Burial Applications and Applications for Cremation.

Following the burial or cremation, we are required to register the death with the Queensland Registry of Births, Deaths and Marriages. In time, this will allow us to provide you with the Death Certificate.

At some stage, we will need to collect the following information:

  • Date of birth
  • Place of birth
  • Marriage details
  • Details of children including dates of birth
  • Details of parents, including mother’s maiden name

It is a lot to work through, but remember we are there walking alongside you.

What can I expect?

before the funeral service

Before the Funeral

When we first meet, we will together discuss the type of service you would like. We will also talk about viewings, flowers, types of coffins, music, notifications, as well as gathering information for burial applications and registrations with the Qld Registry of Births, Deaths and Marriages. Don’t be overwhelmed with so many things to organise because we are here to help.
day of the funeral service

On the Day

By now, we have worked closely with you and will be beside you every step of the way. We will do our best to ensure everything comes together the way you had hoped. Even if something unforeseen happens (we cannot always predict hailstorms), our calm and experienced team will ensure a dignified and fitting farewell.
after the funeral service

After the Service

We understand that no-one really wants to deal with a Funeral Director. But it does happen to all of us at some time and at CFQ, we value the relationships we form with our families. We are very privileged they have entrusted us to care for their loved ones. Our relationship often continues after the funeral service. We provide guidance and assistance with grief support and options with cremated remains (ashes).

What does it cost?

Arranging a funeral service is very personal and costs can vary significantly depending on what is involved. However, at our initial meeting we will provide you with a close estimate based on what is discussed.

There are generally four main costs associated with a funeral. These are:

  • Professional Service Fees – fees which include the transfer and mortuary care of the deceased, as well as planning and coordination of funeral arrangements.
  • Coffin or Casket – a very individual choice with prices dependant on construction, colour, quality, finish and style.
  • Cemetery or Cremation Fees – as set by the individual cemeteries and crematoria.
  • Disbursements – these are the costs that we pay on your behalf and include things like notifications in the paper or on the radio, clergy and church costs, flowers, music, catering, cremation urns.